It is unclear when Optima was founded. Lots of features compared had to come from the public marketing page as access was limited. Optima specializes in appointments for laboratories by helping you plan and track laboratory activities, coordinate your resources and generate reports to smartly forecast. It is therefore more of a laboratory management system. The above feature comparison was performed by our users who were Optima users, and may not be 100% accurate. If there are amendments that you find that need to be made or if you want to confirm the existence / non-existence of certain features please contact us on support@cogsworth.com.
Gather information about your customers as they are booking with you. Ask the important questions and manage expectations.
Create custom email and SMS notifications and reminders to reduce no-shows.
Add as many staff and resources to your business as you want then set their working hours, breaks and shifts.
Two way sync between your Google or Outlook calendars. This means you can never be double booked when you are busy. And all of your appointments get automatically added to your calendar or that of your staff.
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